Support

We usually reply within two working days.

Email hello@hicupp.com with any question about Chin-up.

Common questions

How do I cancel or change my subscription? Open the Settings app, tap your name, then Subscriptions. You can also use Manage Subscription in the app's Profile.

How do I restore a purchase? In the app, open Profile and tap Restore Purchases.

How do I delete my data? In Profile, tap Erase All Data. This removes your plan, sessions, journal and photos from your iPhone.

Where are my photos stored? Only on your iPhone. They are never uploaded.

Is this medical advice? No. Chin-up offers general wellness exercises. Stop if you feel pain or dizziness, and check with a professional first if you have a neck, jaw or spine condition.